Do everything possible to arrive on time and if for any reason they are delayed you will be rung and notified so you are not just waiting around and wondering what’s going on.
In emergencies if you have sewer or water overflowing and causing you a major problem we can normally be there within 2 hours of receiving your call, in some cases only 1/2 an hour.
Ensure they do the job right the first time and double check everything is right before they leave.
Leave his/her work area clean and tidy.
Complete the task at hand as quickly and efficiently as possible so you save money.
Not compromise on safety and ensure his/her work area is safe not only for themselves but everyone else around them.
Always be courteous, honest, reliable and trustworthy.